Refund Policy – ChartConnect.in
Effective as of July 2025
At ChartConnect, we are committed to delivering high-quality, custom-built TradingView indicators tailored to your personal trading logic. Each order involves conceptual planning, manual coding, and exclusive delivery — hence, we follow a strict no-refund policy.
1. No Refunds
We do not provide any refunds for payments made for our custom Pine Script services under any circumstances. Once payment is made and the development process has started, the fee is considered non-refundable and non-transferable.
2. Client Responsibility
By confirming your order and making payment, you acknowledge that:
- Your request is final
- You’ve reviewed your requirements carefully
- You understand that this is a custom service tailored specifically for you
We strongly encourage clients to communicate all technical requirements before development begins.
3. Approval = Completion
Once the final script is delivered and approved by you, the project is considered complete. No refund or reversal will be processed beyond this point, even if you stop using the script later.
4. Unauthorized Use or Suspension
If you misuse the delivered script (such as by reselling, redistributing, or violating our Terms and Conditions), your access may be revoked permanently — with no refund under any circumstances.
5. Modifications & Feature Requests
All modifications or additions after delivery are treated as separate paid requests. The original fee does not cover post-delivery edits unless pre-agreed in writing.
6. Contact for Queries
If you have questions about this policy or concerns before placing an order, feel free to reach out:
ChartConnect
📧 Email: support@chartconnect.in
📞 Phone: +91 8295330303
🌐 Website: www.chartconnect.in